Roxy Palace Review

Roxy Palace has been in operation since 2002 and offers Canadians a first-rate gaming experience with a huge selection of Microgaming games, including an extensive collection of slots and progressive jackpots. New players get a Welcome Bonus worth $350 and accounts can be synced across platforms.
pros
  • 400+ Microgaming games
  • High payout percentage
  • Long-established brand
cons
  • High wagering requirement
  • Fewer mobile games
Conclusion

For Canadian slots players, Roxy Palace is one of the best online casinos around because of the huge range of high-quality slots and a good value Welcome Bonus.

at a glance

  • Bonus

    $450 Bonus

  • Payout Percentage

    98.21%

  • Number of Game

    500

  • Mobile Casino

    Android , Iphone

  • Software

    MicrogamingLogo

  • Payment method

    Click2Pay Clickandbuy e-check- entropay Instadebit maestro mastercard neteller ukash- visa-curved visaElectron

Roxy Palace rating

Welcome Bonus

When you sign up for a new account at Roxy Palace, you can pick up two-stage Welcome Bonus that is potentially worth up to $350:

  • First deposit: 100% match bonus up to $150 on first deposit (minimum deposit $10)
  • Second deposit: 25% match bonus up to $200 on second deposit (minimum deposit $10)

To get the full bonus, you need to make two deposits worth $950 within 72 hours of setting up your account. The $350 bonus increases your starting balance to $1,300 and this gives you a total match on your combined deposits of almost 37% (slightly lower than similar offers at other comparable sites).

The wagering requirement attached to the bonus on your first deposit is 25x on both the deposit and bonus sum, which essentially creates a playthrough of 50x. With your second deposit, the playthrough applies only to the amount you deposit and is 50x. Both of these are higher than the majority of our casinos and also above the industry average.

Slots: However, clearing the bonus for regular slots players is made easier by the fact that they contribute to the wagering requirement 100%, although it is much lower for most other games:

  • 100%: online slots, keno
  • 10%:blackjack (except classic), Casino War, roulette, video poker (except All Aces and JoB), table poker
  • 0%: craps, baccarat, Sic Bo, Red Dog, All Aces and JoB video poker

Playthrough: Overall, although the playthrough is higher than the industry average, this is countered by the fact that the sum that needs to be deposited to claim the full deposit isn’t astronomical, and so most regular slots players should find that it doesn’t take too long to clear the bonus. However, if you like to play other games, it becomes more problematic because of the contribution they make to the playthrough – if you don’t play slots regularly, or like to play table games as well, then there are probably other sign up bonus offers that will suit you better.

Promotions

Loyalty rewards: Becoming a part of the loyalty rewards scheme at Roxy Palace, known as The Players Club, brings players a number of benefits. Membership is automatic and you earn cash rewards that contribute to your overall level every time you play, at a rate of $10 for every $1000 wagered. These rewards are automatically credited to your bonus account, and they also enhance the value you get from other monthly promotions.

For instance, there are monthly deposit match bonuses for regular players, and the rate of match is determined by your Players Club membership level – the higher you are, the greater the bonus match you can receive. Overall, there are four levels of membership (Member, Silver, Gold and Platinum) and as you progress up the ladder you receive further benefits, such as faster withdrawal times. Roxy Palace also has a VIP scheme, where you get a personal account manager and invitations to exclusive events.

Special promotions: Players can also enjoy a range of seasonal and special event promotions, as well as slots tournaments and challenges that feature cash prizes.

Games & Software

Roxy Palace has one of the largest collections of Microgaming games at any Canadian casino, and the selection of slots games is especially impressive with 300+ to choose from. All casino games can be played either via free casino software download or in Instant Play (Flash mode), meaning most games (with the exception of progressive jackpots and Live Casino games) can be played in demo mode for free.

The range of online slots is comprehensive and features all game varieties, including:

  • Classic 3 reel slots, such as Bulls Eye, Diamond Deal and Jackpot Express
  • New release Microgaming games, including Win Sum Dim Sum, Bar Bar Black Sheep (5 reel) and Sun Tide
  • Multiple ways-to-win pokies, such as Bikini Party, The Dark Knight Rises, Twisted Circus and Leagues of Fortune
  • Microgaming favorites, like Avalon II, Ariana, Golden Princess, So Much Candy, Mermaid’s Millions and Jungle Jim
  • The biggest and best progressive jackpot pokies, including Mega Moolah, Tunzamunni, The Dark Knight, Major Millions, and King Cashalot

Table game players also have a good selection to choose from, including both casino and number-based games:

  • Blackjack – single and multi-hand
  • Roulette – French, European, American and multi-wheel
  • Craps
  • Baccarat
  • Video poker – including Deuces Wild, JoB and Aces & Eights
  • Keno
  • Scratch cards

The Roxy Palace Live Casino gives players the chance to join live streamed games, including baccarat, blackjack and roulette, all dealt by real professional dealers.

Mobile Casino

Devices: Games at the Roxy Palace mobile casino can be played directly in the browser of any iOS or Android device (smartphone or tablet) in mobile-optimized versions, and so a comprehensive selection of the best mobile games can be played on the go. The site is easy to navigate and games can be found easily.

Alternatively, games can be played via dedicated iOS and Android apps that can be downloaded from the iTunes or Google Play stores respectively.

Accounts can be synced across all platforms using the same log in details and username, which makes moving between devices quick and straightforward, while new players who register in the mobile casino also receive the same signup bonus worth $350 as at the main site.

Games: While not every game that can be found at the main site is available in the mobile casino (the number of games available in the app is even more limited), the range is comprehensive enough that most players should be able to enjoy a favorite or two. You have around 50 mobile slots to choose from, and these include well-known Microgaming titles such as Thunderstruck II, Game of Thrones, Bikini Party, Avalon and So Much Sushi, as well as the progressive jackpot slot Mega Moolah.

You can also enjoy six different versions of blackjack (including European, American and classic) as well as American and European roulette. There are also 6 different video poker games, including Deuces Wild, Aces & Eights and JoB.

Banking

Payment: The Banking FAQ pages give new players useful advice on how the different payment methods on offer at Roxy Palace operate. For Canadians, echeck and Instadebit are amongst the most convenient and accessible, while other methods include Skrill and Neteller e-wallets, pre-paid PaySafe Card, EcoCard and Use My Funds, along with Visa and MasterCard credit and debit cards (although MasterCard cannot be used for withdrawals – instead, you will receive a bank check).

Withdrawals are usually processed within 48 hours (although funds will take longer to reach your account) and there is a limit to the number (12) of transactions that can be made in a single day, while each withdrawal request is limited to $1650. However, this limit does not apply to progressive jackpot wins.

Security: Roxy Palace uses high-end encryption technology to keep your financial transactions secure, and all are recorded should any disputes arise.

Support

  • email: support@roxypalace.com
  • Live Chat: yes
  • Customer service: yes
  • Telephone: 1-855-338-1461
  • FAQ: no
  • Available Hours Telephone: 24/7

Bottom Line

A large selection of high-quality Microgaming games, including the best progressive jackpot slots, is what makes Roxy Palace such a consistently popular online casino for Canadians. The sign up bonus offers good value for slots players as well (although it is less attractive if you play a lot of table games) and while the playthrough is higher than average, it is still relatively straightforward to be able to clear the bonus in full.